How are we the best at what we do? We focus. Our divisions are strategically aligned with the needs of each property, its brand and its location. When we know exactly how to deliver premium service to our clients, our staff delivers premium service to our guests.

Gratitude Management Company LLC, GMC, is a restaurant and property management firm. GMC designs and implements systems for day-to-day operations that cover front of house, back office, front desk, bar, service/training, line prep, and receiving programs. Where your business is weak, we work to repair, strengthen, and improve it. Each operation is measured individually, allowing us to engineer profitable systems that deliver on your bottom line.

Originality. Recognition. Profitability. Everyone wants these elements in a successful food & beverage operation. We work with clients on concept development to develop projects that grab headlines, win awards, draw crowds, and deliver on the bottom line.

Launching a new food service vision — or fixing a damaged or broken one — requires extensive knowledge and experience that even the most seasoned restaurateur, manager or chef can find daunting. From culinary development and implementation of systems to understanding LEED standards and talent search and acquisition, we can help every step of the way.

cafe concept

Our reputation is based on our ability to recognize and balance all relevant components of the business, the brand, the operating model, and the right strategy in order to create a foundation to build premium profit. With a process focused on quick profit generation for the concepts we help our clients develop, and especially for the businesses we come into and fix, we afford you more time to focus on your guests, and keep your investors happy.

Don’t let apprehension about engaging an outside resource be a barrier to your success. If you realize you have a problem or issue that requires outside help, you’ve already moved one step forward. Our approach, strategies, and solutions work. And we have the record to back it up.trish joe